Terms & Conditions of Therapy with Angelo Campagna

All clients must be 18 years or over to use the services of Angelo Campagna, unless referred by a parent/guardian.

Sessions are available via video-link (teletherapy) and telephone only, arranged at a regular time each week.

Walk’n’Talk session are also available in the Mornington area.

Confidentiality

Angelo Campagna offers private and confidential counselling support.

Information provided is not shared or discussed with anyone outside of the company other than in clinical supervision.

In instances where someone, particularly a child, is considered at risk of harm from themselves or others, this confidentiality guideline would be lifted and a disclosure may be mandatory.

Clients attending teletherapy agree to arrange sessions in confidential settings where they will not be overheard or interrupted.

Safety

In light of all our attempts to avoid the spread of the COVID-19, sessions are only available online via video, telephone or Walk’n’Talk.

It may be appropriate to offer a referral to a mental health professional in instances where assessments bring up concerns about a client’s wellbeing.

Angelo Campagna has the right to cease counselling if conduct of the client is considered inappropriate.

Assessment

Initial sessions are an opportunity for assessment, to explore suitability for future sessions.

Any information provided will be stored confidentially and securely.

It will not be possible to engage in therapy unless clients are able to attend regular sessions in suitable confidential settings for therapy.

Angelo Campagna reserves the right to refuse therapy or bring sessions to a close if it is felt that what is needed sits outside the limits of his competency or would be non-beneficial.

Punctuality

Being on time for an appointment is important as very often there will be no room for additional time, given the arrangements with other clients.

Payment

Please note all fees are to be paid using cash or EFT.  

Any cancelations require 24-hours’ notice otherwise the full fee will be charged.

Mobile Phones

Please switch off all mobile phones or turn them to silent during sessions to avoid disturbance and distraction.

Out of Hours Contact

Boundaries are in place to avoid sessional work outside the allotted time. 

For immediate help and support call 000 and ask for Crisis Support or contact LifeLine on 13 11 14.